VIA Creative · Privacy Policy VIA Creative · Privacy Policy

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1. Introduction

For the purposes of the Data Protection Act 1998 the ‘Data Controller’ for this website is VIA Creative. The privacy and security of our customers is important to us. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information, and the procedures that we have in place to safeguard your privacy.

2. The information we collect and how we use it

What information is being collected?
In order to purchase products or services from us, we may need to know your name, company, position, address, e-mail address and various other details such as a mobile or landline number. We gather this information to allow us to contact you efficiently and deal with your requirements.

Who is collecting it and how is it collected?
The relevant information is then used by us, using our preferred software communication systems such as email messaging, Mailchimp or associated e-mailing software or for postal information to communicate with you regarding our products and services or as otherwise required.

We use MailChimp as our preferred marketing automation platform. By subscribing to our newsletters through our sign up boxes you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms

More details on Mailchimps security processes can also be viewed here: https://mailchimp.com/about/security/

We also use our website to capture any of your data using our online forms. The data you provide on any of the forms on our website will also be stored in a database on a secure and encrypted server of our choice. The same data will also be stored on a database in Google Drive using their secure and password encrypted systems. You can request to see what data we hold on you and how and when it was collected by clicking this link: WHAT DATA DO YOU HOLD ON ME? and how you may ask us to delete or remove this data by emailing us here: DELETE AND REMOVE MY DATA and we will get back to you within 30 days of your request.

Why is it being collected and how will it be used?
The information that you have provided in opting in to our e-mailing service [or in purchasing products or services through the website] will only ever be used by us and never passed or sold to any third party organisations. We may also wish to provide you with information about special features, relevant news and offers of our services or products from VIA Creative that we think may be of interest to you. If you would rather not receive this information, please send an e-mail here: DELETE AND REMOVE MY DATA

You will also have the option to Opt Out of any future e-mail newsletters if you received any in your inbox using the link at the bottom of any of our e-shots.

Aside from the matters laid out above, your personal data will not be disclosed to any third party save with your consent.

3. Our use of information gathering technologies

VIA Creative employ information gathering technologies for the purposes of collecting information and statistics about the users of this site, but such information will not be used to identify any individual. The purpose of gathering such information is to assist us to analyse the use of the website and revise it for the benefit of our customers by making your visit to the site more efficient and to improve and increase the content found to be most popular.

4. How we protect your information

The internet is not a secure medium. We have put in place various security measures but you are advised to treat the internet as an insecure medium in all your communications with us. [Any of your payment information will not be retained by us and will not be disclosed to anyone under any circumstances.]

5. Sale of business

If VIA Creative is integrated into any other company or organisation your details may be disclosed to our advisers and any prospective operators and their advisers and will be passed on to the new operators of VIA Creative.

6. Updating your details

If any of the information that you have provided to VIA Creative changes, for example if you change your address, please let us know the correct details by sending an e-mail with the subject: ‘UPDATE MY INFO’, to: studio@viacreative.co.uk

7. Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should you make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

Owing to the global nature of the internet’s infrastructure the information you provide may be temporarily transferred to and stored in countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy whilst in transmission.

If you require any further information, please contact us at studio@viacreative.co.uk

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